Refund policy
Return & Refund Policy – VEDANYA
No Return or Exchange Policy
At VEDANYA, we are committed to providing quality beauty and personal care products.
Due to hygiene and safety reasons, we do not accept returns or exchanges for change of mind, fragrance preferences, or products that have been opened or used.
Damaged, Defective or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us, preferably within 48 hours of delivery.
Please provide your order number, product photographs, and a description of the issue.
After verification, we will offer an appropriate resolution, including a replacement or refund where applicable.
Order Cancellation
Orders may be cancelled before dispatch. Once an order has been dispatched, cancellation may not be possible.
Refund Processing
Where a refund is approved, it will be processed through the applicable payment method, subject to payment provider processing timelines.
Contact Us
For order-related issues, please email us at:
vedanyaenterprises40@gmail.com
Website: https://vedanya.store
This policy does not affect customers' rights under applicable consumer protection laws.