Shipping & Delivery Policy – VEDANYA

Last Updated: 8 October 2026

Welcome to VEDANYA!

We are committed to providing a smooth and reliable delivery experience for our customers.

1. Order Processing

All orders are processed after order confirmation. Processing time may vary depending on product availability and order volume.

2. Shipping Coverage

We deliver our soaps, beauty and personal care products across serviceable locations in India through trusted third-party courier partners.

3. Free Shipping

VEDANYA offers FREE SHIPPING on all orders across serviceable locations in India.

No additional shipping charges will be collected from customers.

4. Delivery Time

Delivery timelines depend on the customer's location, courier availability and order processing time.

Estimated delivery information will be communicated to customers when available.

5. Order Tracking

Once an order is dispatched, the courier tracking ID and relevant delivery details will be shared manually with the customer via WhatsApp, SMS or email using the contact information provided during checkout.

6. Delivery Delays

Delivery may be delayed due to weather conditions, public holidays, courier service disruptions or unforeseen circumstances.

We will assist customers with delivery-related enquiries.

7. Incorrect Shipping Address

Customers must provide accurate shipping addresses and contact information.

If any correction is required, please contact our support team as soon as possible.

8. Lost, Damaged or Undelivered Orders

If an order is lost, arrives damaged or is not delivered, customers should contact our support team with their order details.

We will investigate the issue and provide an appropriate resolution, including replacement or refund where applicable.

9. Customer Support

For shipping enquiries, order updates or delivery assistance, please contact:

Brand: VEDANYA

Email: vedanyaenterprises40@gmail.com

Website: https://vedanya.store

Thank you for shopping with VEDANYA!